Terms and Conditions


Rental pickup and duration
Van pickup is available at a pre arranged time from 9:30 am Mon-Fri and returns are due by 5pm, We are also closed for pickups Easter Weekend, and Christmas/New year period Dec 24th – Jan 2nd with some exceptions possible by special arrangement.

    • Std minimum rental period is  14 days, Shorter terms may be possible with surcharge
    • Special discounted rates are available for rentals of more than 27  and 45 days. When a rental covers two rate seasons, the calculation is based on both applicable rates.
  • Early return  or late pickup of vehicle does not entitle the hirer to any refund of the unused portion of the rental, additional days may be possible subject to availability and arrangement with Classic Campers.

Standard Excess Policy
All CLASSIC Campers vehicles come with comprehensive insurance cover. The hirer is responsible for the first NZ$5000 (‘the excess”) of the cost of damage to third party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire or break-in. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of CLASSIC Campers. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the CLASSIC Campers vehicle or third party property and no items are lost, damaged, or soiled.

CLASSIC Campers offer the following two (2) options to reduce the Standard Excess:

Safe (reduced excess)
“Safe” at $25.00 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of $1400 ($2250 if <25) and subject to exclusions per rental agreement. The total charge is limited to a maximum of 50 days

Super Safe (lowest excess)
“Super Safe” at $40.00 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of $250 ($1200 if <25) and subject to exclusions per rental agreement. The total charge is limited to a maximum of 50 days and includes free windscreen cover.

We reserve the right to retain a $100 cleaning fee if the vehicle is not returned with the interior in a clean condition. The toilet and waste water tank (if applicable) must be emptied prior to the return of the vehicle, or an additional $100 cleaning fee will be retained.

Change of  Vehicle
If, for reasons beyond our control, the reserved vehicle is not available or a change of vehicle is required on hire, we reserve the right to substitute a vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.
One way/Non Auckland Based hires
We can often accommodate one way hires mainly between Auckland/Wellington/Christchurch/Queenstown on longer term hires and also hires not based in Auckland. This will usually incur a POA fee, or sometimes a discount. This charge is payable at time of booking. Should a hirer wish to change pickup/drop off locations after booking, a fee will likely apply.

Fines/Infringements
We reserve the right to charge the hirer for any speeding or parking/other fines, associated administration costs and/or accidents including third party property damage not reported on return of the vehicle. You are liable for fines incurred and costs will be charged to your credit card.

Drivers Licence
A valid, non-provisional, New Zealand driving licence is required. In case of international hirers, we recommend that the country of origin licence is accompanied by an international driver’s permit except for Australian, US, Canada, UK.
MINIMUM AGE
The driver and hirer must be over 20 years of age with three years minimum driving experience. A medical certificate is required for drivers over the age of 75.
SPEED LIMIT
The speed limit on the open road is 100kph (60mph). In built up areas the limit is 50kph (30mph)
SMOKING
No smoking within vehicles permitted, please only smoke outside. Soiling fees will apply if evidence of breach.
ANIMALS
Sorry – no pets are allowed in the vehicles.

RATES AND BOOKING FEES. CANCELLATIONS

A deposit of $750 due at time of booking.

Full Rental Fee, incl Insurance is due up to 28 days prior to commencement of the  hire.

Cancellation:

After reservation: – $250 Booking Admin fee

14-28 days prior – $500 Booking Admin Fee  and committed relocation costs.

3-13 days prior- 50% of Full rental Fee

0-2 days prior and no show up to 2 days after commencement of hire due – 100% of full rental fee. Van may be rehired after 2 days no show.

There are no refunds for early return or late pick up of the vehicle, excepting in the case of a non customer caused mechanical breakdown where remaining full days rental will be refunded if repair not possible or a substitute van not supplied. Classic Campers will also refund the daily hire charge for any days should you lose total use of vehicle.

NB Classic Campers reserves the right to amend rates and conditions, and takes no responsibility for any injury, loss, delay or hardship whatsoever regardless of who is at fault.

ROAD RESTRICTIONS
Campervans can only be driven on sealed/bitumen or well-maintained roads. No vehicle shall be driven on:
·  Skippers Road (Queenstown),
·  Ninety Mile Beach (Northland),
·  Ball Hut Road (Mt. Cook) and
·  North of Colville Township, (Coromandel Peninsula).

  •   Te Anau – Milford Rd(Crazy Highway) – Van 1 & 6 banned, and $5000 excess other vehicles – take a coach!

·  Any unformed road /water/beach/sand or mud etc.

Classic Campers reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

AA Assistance

For your peace of mind, all vehicles are covered by free  24*7 AA breakdown assistance. This will enable an attempt to fix the breakdown, or if necessary provide a free tow to the nearest Approved repairer. This option should only be used after contacting Classic Campers in the first instance. AA can also be used for help in situations caused by the hirer such as locking keys in car, running out of fuel or flat battery for a moderate charge to customer.

REPAIRS
Any problems associated with the vehicle, including equipment failure, must be reported to Classic Campers as soon as possible and within 24 hours in order to give Classic Campers the opportunity to rectify the problem if possible during the rental. We do not accept liability for any claims submitted after this period. Repairs up to NZ$100 may be effected without authorisation and will be reimbursed. For amounts over NZ$100, Classic Campers will need to be informed in advance. This will be approved provided the hirer was not directly responsible for the damage, and Receipts must be submitted for any repair or the claim will not be paid.
NB Punctures/tyre repairs or replacement from damage are the responsibility of the hirer or also any further damage to vehicle and related costs incl recovery, thru neglecting to check/top up oil/water or ignoring any arising problem/abnormal noise/warning light etc.

EQUIPMENT SUPPLIED IN YOUR VAN

Maps/Guides, Plates, bowls, mugs, cutlery, can opener, cooking utensils, coffee plunger, chopping board, kettle, frying pan, saucepans, dishcloth/brush, dustpan and brush, pillows and pillowcases, base and top sheets and duvets or sleeping bags if requested, tea towels,  gas fire lighter, also a LPG gas bottle/cartridges.

Options available
Refer to Rates and Booking pages